Terms and conditions

By browsing the site www.valrhona.com (the Site), you acknowledge, as user, that you are aware of the terms of use appearing below together with the specific terms and conditions concerning certain services on the Site, and that you accept the terms thereof.

1. Hypertext links

Users recognise and acknowledge that if they are redirected to a third party site via any hypertext link to another site, Valrhona does not have any control over the content, information, goods and services offered on those sites. Therefore, Valrhona cannot under any circumstances be held liable for any direct or indirect loss or damage arising from the use of sites which may be accessed via hypertext links.

Likewise, Valrhona is not liable for hypertext links that point to the Site.

Any person who wishes to provide hypertext links pointing to the Site must obtain the prior written authorisation of Valrhona.

2. Limitation of warranty

Valrhona reminds web users of the characteristics and limits of the internet. Valrhona cannot be held liable for any loss or damage arising from access to the Site or, on the contrary, the impossibility of gaining access to it. Valrhona may not under any circumstances be held liable in the event that the Site is unavailable for any reason whatsoever (technical fault, network overload, etc.).

The user expressly accepts that he/she uses the Site at his/her own risk and under his/her own responsibility. Valrhona cannot be held liable for any loss or damage whether direct or indirect, intangible or physical, caused to users, their computer hardware or telecommunications equipment, the data stored thereupon and any consequences that may arise for their personal, professional or commercial activities.

The information on the Site is provided solely as an indication. Information published on this Site is updated and verified periodically but may contain errors. This information must be taken into account at the time it is placed online and not at the time of consultation of the Site (such data may have been updated between the time you downloaded it and the time that you examine it). In any event, Valrhona cannot be liable for any such information.


3. Access to password-protected zones

Access to password-protected zones is reserved solely to authorised persons. The user undertakes not to attempt to force access to these zones, including in particular by usurping the identity, access code or address of another user. Any authorised person who attempts to access these zones may be the subject of legal proceedings.

4. Trade marks

Valrhona have been filed as trademarks.

All rights reserved copyright © - (year 2015/ Valrhona – Groupe SAVENCIA)


5. Use of the Site

Valrhona provides the Site mainly for the use of its customers and any person who wishes to find out about its goods and services.
When you connect to the Site:
- you undertake to comply with these legal statements and, generally, with applicable laws,
- you shall abstain from any collection or misuse of information including personal information that you might have access to and, generally, any act which might be harmful to third parties.
When you fill in a form and provide information, you undertake:
- to provide information that is genuine, accurate and up-to-date at the time it is entered, and in particular not to use false names, titles and addresses, or use any names, titles and addresses without authorisation,
- to keep your registration details up to date in order to ensure that they are genuine and accurate at all times,
- not to distribute or make available any information, programmes or items which are illegal, reprehensible or harmful (such as viruses, pirating or copying software).
- not to publish any words, opinions or information which is defamatory, obscene, violent, racist or, generally, infringing of laws and regulations in force, the rights of third parties and public decency.
In the event of infringement of these provisions, Valrhona reserves the right to prohibit access to the Site or to the offered services, without this limiting its right to bring any claims against you.

6. Scope / jurisdiction

These terms and conditions apply to all users whatsoever, without limit in time or space.
You accept that any dispute that may arise from the use of the Site shall be within the exclusive jurisdiction of the French courts and French law.


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